Shipping policy

Shipping Policy

Thank you for shopping at Looms of Banaras. Below are the key details of our shipping policy:

Domestic Shipping (India):

  • Processing Time: 5-7 business days (excluding weekends/holidays).
  • Standard Delivery: 5-9 business days (Free).
  • Express Delivery: 2-4 business days (₹300/kg).

International Shipping:

  • Delivery Time: 6-10 business days (may vary by location).
  • Orders below ₹25,000: 10-14 business days (Free).
  • Orders above ₹25,000: 12-16 business days (Free).
  • Customs Duty: Customers are responsible for import duties.

Tracking:
You’ll receive a shipment confirmation email with tracking details once your order is dispatched.

Courier Partners:
Delhivery, FedEx, Xpressbees, DTDC, Bluedart

Damaged/Lost Items:
SMZ Banaras is not liable for damages or loss during shipping. Please contact the courier or our team for claims.

For any questions, reach out to our support team.